.support-widget{position:fixed;right:24px;bottom:24px;z-index:1100;font-family:Manrope,Arial,sans-serif;color:#18352c}.support-widget [hidden],.support-workspace [hidden]{display:none!important}.support-launch{position:relative;display:flex;align-items:center;justify-content:center;width:52px;height:52px;border:0;border-radius:50%;background:#167852;color:#fff;padding:0;box-shadow:0 5px 24px #0003;cursor:pointer;font:inherit}.support-launch:focus-visible{outline:3px solid #ffdf85;outline-offset:3px}.support-unread{position:absolute;right:2px;top:0;color:#ffdf85;font-size:18px}.support-window{box-sizing:border-box;position:absolute;right:0;bottom:64px;width:min(340px,calc(100vw - 32px));height:min(480px,calc(100dvh - 112px));display:flex;flex-direction:column;border-radius:18px;background:#fff;box-shadow:0 10px 50px #0003;overflow:hidden;border:1px solid #dce8e0}.support-window header{display:flex;justify-content:space-between;align-items:center;padding:18px;background:#167852;color:#fff}.support-window header small{display:block;margin-top:5px}.support-window header button{background:transparent;color:#fff;border:0;font-size:28px;cursor:pointer}.support-channels{display:flex;gap:8px;padding:12px;border-bottom:1px solid #eee}.support-channels button,.support-channels select{padding:8px;border:1px solid #c9ded1;border-radius:8px;background:#f6faf7;color:inherit}.support-channels [aria-pressed=true]{background:#d9eee1}.support-history{overflow:auto;flex:1;min-height:100px;padding:12px;display:flex;flex-direction:column;gap:9px;overscroll-behavior:contain}.support-message{max-width:90%;align-self:flex-start;padding:10px 13px;border-radius:12px;background:#f0f4f2;overflow-wrap:anywhere;white-space:pre-wrap}.support-message.is-mine{align-self:flex-end;background:#e0f1e6}.support-message.is-system{align-self:center;background:transparent;color:#65786d;font-size:12px;text-align:center}.support-message strong,.support-message time{display:block;font-size:11px;white-space:normal}.support-message time{color:#6e8075;margin-top:5px}.support-compose{display:flex;gap:8px;padding:12px;border-top:1px solid #e5ede8}.support-compose textarea{flex:1;min-width:0;resize:vertical;max-height:120px;border:1px solid #cfddd4;border-radius:8px;padding:9px;font:inherit}.support-compose button,.support-room-actions button,[data-support-complete],[data-rating]{border:0;border-radius:8px;background:#167852;color:white;padding:9px 12px;cursor:pointer}.support-compose button:disabled{opacity:.5;cursor:default}.support-footer{padding:0 12px 12px;color:#708176;font-size:10px}.support-window [data-support-status],.support-window [data-support-error],.support-window [data-support-completion],.support-window [data-support-rating]{padding:0 12px;font-size:12px}.support-window [data-support-error]{color:#a32b2b}.support-work-tabs{display:flex;gap:8px;padding:8px 0}.support-work-tabs button,.support-workspace button{cursor:pointer}.support-work-tabs button{padding:10px 16px;border:1px solid #cbded1;border-radius:9px;background:#fff}.support-work-tabs button[aria-pressed=true]{background:#e0f1e6}.support-workspace{background:#fff;border:1px solid #dce8e0;border-radius:12px;padding:16px}.support-workspace>header{display:flex;justify-content:space-between;align-items:center}.support-work-columns{display:grid;grid-template-columns:280px 1fr;gap:20px;margin-top:16px}.support-work-columns aside{max-height:65vh;overflow:auto}.support-work-columns [data-support-room]{display:flex;flex-direction:column;min-width:0}.support-work-columns .support-history{height:40vh;flex:none}.support-room-actions{display:flex;gap:6px;flex-wrap:wrap}.support-queue-item{display:block;width:100%;text-align:left;padding:12px;margin:6px 0;background:#f4f8f5;border:1px solid #dce8e0;border-radius:8px}.support-workspace input,.support-workspace select{padding:8px;border:1px solid #cfddd4;border-radius:6px;max-width:100%}.support-workspace [data-support-error]{color:#a32b2b}.support-workspace [data-support-alias]{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.support-workspace [data-support-alias] label{display:flex;gap:8px;align-items:center}@media(max-width:767px){.support-widget{display:none}.support-widget.is-open{display:block}.support-work-columns{grid-template-columns:1fr}}@media(prefers-reduced-motion:no-preference){.support-launch:hover{transform:translateY(-2px)}}

/* Drag handles never attach listeners per gesture or intercept the close button. */
.support-launch,[data-support-drag]{touch-action:none;user-select:none;cursor:grab}.support-widget.is-dragging .support-launch,.support-widget.is-dragging [data-support-drag]{cursor:grabbing}.support-widget.is-dragging .support-launch:hover{transform:none}[data-support-close]{touch-action:manipulation;min-width:32px;min-height:32px}

.support-widget[hidden]{display:none!important}.support-dismiss{position:absolute;right:-7px;top:-10px;z-index:1;width:24px;height:24px;display:flex;align-items:center;justify-content:center;padding:0;border:1px solid #dce8e0;border-radius:50%;background:#fff;color:#18352c;font-size:20px;line-height:1;cursor:pointer;box-shadow:0 2px 8px #0002}.support-dismiss:focus-visible{outline:3px solid #167852;outline-offset:2px}

.support-window{resize:both;min-width:min(280px,calc(100vw - 16px));max-width:calc(100vw - 16px)}

@media(max-width:767px){#staff-chat.has-room:has(> .chat-workspace:not([hidden])) > .support-work-tabs{display:none}}

.support-widget.is-open .support-dismiss{display:none!important}.support-window header [data-support-close]{font-size:13px;font-weight:600;padding:8px;border:1px solid #ffffff70;border-radius:8px;flex-shrink:0}

/* Compact support navigation, independent of conversation font preferences. */
.support-work-tabs{display:flex;align-items:center;gap:4px;width:fit-content;max-width:100%;padding:4px;margin:0 0 12px;background:#f0f5f2;border:1px solid #dce8e0;border-radius:12px;box-sizing:border-box}
.support-work-tabs button{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-width:0;min-height:36px;margin:0;padding:7px 12px;border:1px solid transparent;border-radius:8px;background:transparent;color:#52685b;font-family:Manrope,Arial,sans-serif;font-size:13px;font-weight:600;line-height:20px;white-space:nowrap;word-break:normal;overflow-wrap:normal}
.support-work-tabs button:hover{background:#e5eee8;color:#183f2c}
.support-work-tabs button[aria-pressed=true]{background:#fff;color:#167852;border-color:#d5e3da;box-shadow:0 1px 3px #18352c0d}
.support-work-tabs [data-support-count]:empty{display:none}
.support-work-tabs [data-support-count]:not(:empty){display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 5px;border-radius:6px;background:#dcefe3;color:#167852;font-size:11px;line-height:20px}
.support-workspace{min-width:0;padding:16px;font-family:Manrope,Arial,sans-serif;font-size:13px;line-height:1.45}
.support-workspace>header{gap:12px;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid #e5ede8}
.support-workspace>header h2{min-width:0;margin:0;font-size:18px;line-height:1.3;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-workspace :where(button){min-height:36px;padding:7px 10px;border:1px solid #cfded5;border-radius:8px;background:#fff;color:#254c36;font:inherit;font-weight:600;line-height:20px}
.support-workspace .support-return{display:inline-flex;align-items:center;justify-content:center;gap:6px;flex-shrink:0;min-height:34px;padding:6px 10px;background:#f1f6f3;border:1px solid #d5e3da;color:#285c3e;font-size:12px;white-space:nowrap}
.support-return svg{flex-shrink:0}
.support-workspace .support-return:hover{background:#e4eee8;border-color:#aac8b7}
.support-work-tabs button:focus-visible,.support-workspace button:focus-visible{outline:3px solid #16785240;outline-offset:2px}
.support-workspace input,.support-workspace select,.support-workspace textarea{font:inherit;line-height:20px;min-width:0}
.support-workspace [data-support-alias]{padding:10px;border:1px solid #e1ebe5;border-radius:9px;background:#f8faf9}
.support-workspace [data-support-alias] label{min-width:0;flex-wrap:wrap;font-size:12px}
.support-workspace [data-support-alias] button{background:#167852;border-color:#167852;color:#fff}
.support-workspace [data-support-alias] [data-alias-status]{font-size:12px;color:#607668}
.support-workspace .support-work-columns>aside>label{display:flex;align-items:center;gap:8px;font-size:12px;color:#52685b}
.support-workspace .support-queue-item{margin:6px 0;padding:10px;text-align:left;background:#f4f8f5;font-weight:400}
@media(max-width:767px){
  .support-work-tabs{gap:3px;margin:0 0 8px;padding:3px;border-radius:10px}
  .support-work-tabs button{min-height:34px;padding:6px 9px;font-size:12px;line-height:20px}
  .support-workspace{padding:12px;border-radius:12px}
  .support-workspace>header{gap:8px;margin-bottom:12px;padding-bottom:10px}
  .support-workspace>header h2{font-size:15px}
  .support-workspace .support-return{min-height:32px;padding:5px 8px}
  .support-workspace [data-support-alias] label{flex:1 1 100%}
  .support-workspace [data-support-alias] input{flex:1 1 100%;width:100%;box-sizing:border-box}
  .support-work-columns{gap:12px;margin-top:12px}
}